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FY24 Trailblazer Score: Customer Success Pillar Renewals — 300 Points Points are allocated by evaluating a reseller's annual (Reseller Renewal Rate ÷ Renewal Rate Target) renewal rate and total amount of dollars renewed × Region Renewal Rate Target (TTM Renewal Amount Max. Points) Global 95% Renewal Amount* Max. Points $1 - $10K 50 $10K - $50K 75 $50K - $100K 150 $100K - $500K 200 Focus on Renewal $500K - $1M 225 Management $1M - $2M 250 $2M - $3M 275 $3M+ 300 *Tableau and Mulesoft products earn a 2x Renewal Amount accelerator

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