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[Box] - Industry Ebook for Demand Gen

Learn how our partner Box supports customers in the Government industry.

Here’s how Box for Salesforce Government GOVERNMENT Cloud can help a government agency like yours. Industry Insider Drive productivity across the agency. Enable hybrid work and reduce friction for teams by empowering them to securely access and edit files, sign documents, and collaborate with internal colleagues, external partners, and constituents. Simplify your IT stack with a single content layer. Enhance the power of Salesforce and Slack and streamline case management with automated processes, instant insights with AI, and a single source of truth for content. Access content securely from anywhere. Serve the public efficiently while providing Enable a distributed workforce with secure and protected cloud-native security, intelligent governance, critical data when you apply your native security, and comprehensive compliance. Box for compliance, and governance to all content stored in Box. Salesforce Government Cloud is a single, secure platform that enables government agencies to collaborate with anyone, anywhere. From big-picture problems to the specific needs of a government caseworker, Box for Salesforce Government Cloud has you covered. Keep reading to learn how Box for Salesforce Government Cloud helps a caseworker simplify the delivery of government services across an agency, delivering personalized constituent experiences while keeping content secure and compliant.

The Solution Box for Salesforce Government Cloud makes it easy for your teams to securely access and edit files, sign documents, and collaborate with internal colleagues as well as the public. Case Management The Challenge: Government processes are often locked in silos and outdated systems, causing the workforce to spend a lot of time on manual tasks that can span across department Digital Government Services boundaries and jurisdictions. The Challenge: Citizens expect seamless The Solution: Manage case files from anywhere, send documents for e-signature right from government services that allow them to submit Salesforce, request information via file request, documents and applications, establish and automate workflows and approvals using identification, and sign documents digitally, in Box for Salesforce Government Cloud. addition to having real-time insights into the status of their request. The Solution: Deploy Box for Salesforce Government Cloud and create a digital portal to optimize citizen requests and engagement with easy uploading, editing, and sharing. Hybrid Workspaces and Mobile Field Work The Challenge: Employees are hindered when information for assignments flow across Security and Compliance different agencies and jurisdictions, from the office to home to the field, where it stays locked The Challenge: Government agencies are facing in silos across various systems, without easy, increasing cybersecurity threats and must adhere secure access. to new mandates to maintain compliance with The Solution: Use Box for Salesforce ever-changing rules and regulations. Government Cloud to create collaborative The Solution: Meet compliance requirements for workspaces across local, state, and federal FedRAMP, StateRAMP, CJIS, HIPAA, IRS-1075, agency lines, centralizing content, and ITAR, and others with Box for Salesforce providing mobile access that enables Government Cloud while also covering content employees to focus on the task at hand. governance, auto-classification, and malware detection.

The Scenario Box for Salesforce Government Cloud solves Nancy’s challenges Let’s imagine how a caseworker at a by helping her to: government agency uses Box for Salesforce Government Cloud to simplify processes and keeps content Quickly move from application to approval. secure while delivering high-quality With Box for Salesforce Government Cloud, Nancy can truly service to the public. transform case management with easy uploading, editing, signing, and sharing information for the citizenry. Enable collaboration regardless of location. Thanks to Box for Salesforce Government Cloud, Nancy’s whole team has a central, secure platform to work on case Nancy Helpall files, day-to-day files, and more, enhancing collaboration Caseworker in Department between case managers, citizens, and other stakeholders. of Social Services Meet government mandates. Box for Salesforce Government Cloud maintains security As a caseworker for the SNAP and compliance for Nancy and her team — from HIPAA to program in the Department of PII — protecting sensitive employee and citizen files while Social Services, Nancy receives providing fast, frictionless online and mobile services. eligibility applications for the Her Goals: Her Challenges: SNAP program that allows • Get benefits to citizens quickly • Increasing cybersecurity risk citizens to receive nutrition and accurately and ever-evolving compliance program benefits. • Easily collaborate with the regulations applicants and with other agencies • Difficulty accessing documents, • Ensure content remains secure maintaining access control, and and compliant with governmental managing forms and documents regulations • Confusion and delays when collaborating with stakeholders Learn more about Box