HELPING BUSINESSES THE EXCHANGE AND NONPROFITS SUMMER 2020 FUNDS FOR SMALL BUSINESSES Trisha Price WaFd Bank teams up with financial app nCino Chief Product Officer nCino to implement the Paycheck Protection Program. Small and midsize businesses across the country are borrowing much-needed THE ORIGINAL $349 BILLION IN PPP FUNDING funds. Financial institutions — like WaFd Bank, headquartered in Seattle, WAS DEPLETED IN JUST 12 DAYS. THAT’S A LOT OF Washington — are leveraging AppExchange partner nCino’s online SBA Lending APPLICATIONS. HOW WAS nCino’s TECHNOLOGY Solution to respond quickly, efficiently, and completely digitally. nCino’s Chief ABLE TO HANDLE THAT? We were able to access top-level Salesforce executives when we needed Product Officer Trisha Price shares more on how WaFd Bank and others are expanded capacity to handle the loan volume. Salesforce put together a SWAT giving certainty to individuals and businesses in their communities. team to help us and our end users at a critical moment, which provided 24/7 shared support, joint capacity planning, access to R&D, and specialist platform WHAT IMPACT HAVE YOU SEEN SINCE nCino security and platform scalability teams. LAUNCHED THE SBA LENDING SOLUTION TO HELP BANKS AND SMALL BUSINESSES We were able to provide an effective and sustainable approach to processing THROUGH COVID-19? One of the first nCino customers to roll out our SBA Lending Solution was the surge in online lending applications remotely or in branch, while also giving WaFd Bank, using it to help with last-minute changes to the Paycheck critical insights to help institutions better understand exposure, manage risk, Protection Program (PPP) legislation. and ensure compliance. “ The PPP, which provided $349 billion to small businesses affected by WHAT OTHER WAYS CAN CUSTOMERS LEVERAGE the pandemic, was scheduled to go live on Friday, April 3. The night nCino’s TECHNOLOGY TO before, the SBA changed some of the fundamentals of the program, NAVIGATE COVID-19? A solution that includes a business continuity dashboard went live on sending financial institutions scrambling to update their systems and March 25. Customers are using it to assess risk across their business. processes, with varying degrees of success. Thanks to nCino’s flexible As many small-to-medsize businesses scramble to make sense of their and configurable system, WaFd Bank was able to quickly accommodate financial situations, these reports will help financial institutions better the new changes and begin helping small businesses the next morning, identify the customers experiencing the most impact. on time and on schedule.” – Brent Beardall, President and CEO of WaFd Bank, Excerpt from “WaFd Bank Gets Money to Small Businesses in Need During COVID-19 with nCino” May 5, 2020 discussing the first round of PPP loans. CAN YOU EXPLAIN THE SBA LENDING SOLUTION AND HOW IT HELPS FINANCIAL Read the full story here and learn more about nCino on AppExchange. INSTITUTIONS? We can rapidly deploy the online SBA lending solution within days to streamline large volumes of applications, manage risk, and incorporate government-defined requirements while still delivering the personalized attention customers expect. nCino‘s SBA Lending Solution optimizes the SBA loan process for a financial institution’s customers and employees by: • Digitizing documentation collection • Eliminating manual processes • Simplifying data entry • Providing real-time transparency • Engaging with customers digitally to accept applications, documentation, and forgiveness requests Applications can be submitted faster and processed more efficiently, so that businesses can continue to operate.