HELPING BUSINESSES THE EXCHANGE & NONPROFITS SUMMER 2020 STAYING FOCUSED ON AT-RISK COMMUNITIES Oxfam GB gets help from Odaseva, an app to automate its data protection processes. Having worked through outbreaks including Ebola and the Zika virus, Oxfam GB, a global organization with a mission to end poverty, understands the impact of this pandemic. Oxfam GB is working hard to respond to COVID-19 and help stop the spread. Humanitarian staff and partners are providing vital support including hand- washing facilities, clean water, toilets, and soap in higher-risk and vulnerable communities. As a charitable organization, Oxfam GB is regulated and has a public-records retention policy for handling, backing up, archiving, and destroying documents. Additionally, Oxfam GB is subject to data protection and privacy regulations such as GDPR. Given the number of compliance and data privacy laws that charities must adhere to, Oxfam GB turned to Odaseva, a data protection app built on the Salesforce Platform, for aid in automating its backup, restore, and retention for its supporters’ data. “ We needed to provide a better experience for our supporters, and for one thing, that involved a move from our old CRM platform to Salesforce. With that move, it was key for us to be able to safely and securely back up our supporter data.” – Philip Blaney, Technical Design Authority at Oxfam GB During a crisis like COVID-19, organizations need to protect their most important asset — their data. They simply cannot afford to have any missteps. They also have to address business continuity needs that are front and center today, but can evolve as we move beyond the current crisis. “ Today, with Odaseva, we have data protection, operations, data privacy automation, and security on a single platform. We know where all our data is. We don’t have to worry that our data is moving around. And we know where it is being stored. It makes life infinitely easier for us. And it allows us to keep a laser focus on fighting to end poverty.” – Philip Blaney, Technical Design Authority at Oxfam GB Oxfam GB was proactive by already having strong technology in place pre-pandemic. The COVID-19 situation is bringing disaster preparedness to the forefront of everyone’s mind. Organizations are evaluating their current business continuity processes and solutions, and are working quickly to mitigate potential data loss issues. “Many IT teams have limited capacity right now, so more than anything, organizations are looking for a partner that can provide solutions, as well as the skills and trusted expertise, to give them support during this time.” – Rémy Claret, Chief Marketing Officer at Odaseva Odaseva seeks to provide that support, and is helping customers navigate data protection in other ways, too. DailyExport.io is a new, free app on AppExchange to provide small businesses and nonprofits with automatic daily backups of data and metadata for Salesforce. Its Trailmix helps Salesforce customers learn more about important data-related topics. Read the full story here and learn more about Odaseva on AppExchange. 17