WHAWHATT’’SS appappenineningg Our Favorite Trailblazers: Spotlight on Scott Luikart We first met Scott because of his passion for solving business challenges with Salesforce. Since then, he’s become an MVP and a #LifeWithGoldie member. Scott enjoys building so much that he has developed and deployed seven full-lifecycle products within the Salesforce Platform. He teaches Salesforce to LGBT homeless youth in Houston, Texas. There’s so much more to say about Scott’s talent and dedication, which is why he’s this month’s favorite Trailblazer. HOW DID YOU GET INVOLVED WITH SALESFORCE? I started back in 2011 as an end user. I then moved to a tech company where I was using Salesforce to look at customer records and store some basic data. We evaluated many solutions and decided to deploy Service Cloud, Live Agent, Knowledge, and others. The agility of the too complex, and too difficult to use. Magentrix opened the door to lower operating platform is what I have come to love most. WHEN DID YOU FIRST USE APPEXCHANGE? WHICH SOLUTION DID YOU INSTALL AND WHY? SCOTT LUIKART We installed a knowledge dashboard and reports application in my first-ever admin role. These Salesforce MVP apps gave me insight into editing unmanaged packages for my needs. Before that, it was frustrating Sr. Salesforce Administrator at Whole Foods Market that I couldn’t manipulate installed packages. It was such a great lesson of the different types of apps and how to evaluate them. HOW HAVE YOU SEEN TECHNOLOGY CREATE CHANGE? In Houston, myself and a few other Salesforce professionals teach Trailhead to LGBT homeless youth each month. These youths might typically walk away when they hit barriers, but when they see success they want that high five. They need to know they matter and people care about them as individuals. YOU RECEIVED THE GOLDEN HOODIE. WHAT'S #LIFEWITHGOLDIE LIKE? It’s an amazing community of people who care about others and really give back to the community. I firmly believe that I have been given so much by this community that I am called to give back. I wouldn’t be where I am today if it wasn’t for people helping me learn along the way. WHO'S YOUR MENTOR OR IDOL? Dr. Jane Klug, Dean of Students at BHSU, who helped me during my college years. Growing up in South Dakota, coming out was difficult. Jane helped as I dealt with some harassment and also encouraged me to go out and meet people and be the person I am. Had she not pushed me at a critical point in my life, I do not think my resiliency would be the same. I try to embody her giving spirit in all aspects of my life, too. WHAT ADVICE DO YOU HAVE FOR OTHER TRAILBLAZERS? Meet people, get to know others, leverage your community, and give back. I believe you interview for your boss’s job, not your job. If you are fortunate enough to be getting a job in this ecosystem, make sure your boss will defend, empower, and advise you. They will be the biggest advocate. 14 THE EXCHANGE SUMMER 2019