NEWS FROM OUR PARTNER THE EXCHANGE OWNBACKUP SPRING 2020 IDENTIFY YOUR RECOVERY POINT MAINTAIN DATA INTEGRITY. 1 OBJECTIVE (RPO) AND RECOVERY 2 It’s crucial to always have a complete TIME OBJECTIVE (RTO). backup of your entire Salesforce Lost data equals lost revenue. environment — all data, metadata, and The RPO is the amount of data your attachments. Depending on how often company can afford to lose before it you update your Salesforce data with begins to impact business operations. key information, it might be necessary This measurement helps determine to perform several backups a day. It’s the frequency at which your company important to have restore capabilities should back up its Salesforce data. for both full and granular restoration. The RTO is the time frame in which both applications and systems must be restored after data loss or corruption has occurred. This drives the calculation of how quickly your company must recover from this data loss. FOLLOW SECURITY PROTOCOL. ENSURE RELIABILITY. 3 The cloud offers far more secure storage 4 Your backup and recovery plan than a hard device. Data should be should include automated change 5 DATA BACKUP & accessible on an as-needed basis only identification, meaning it can to job-critical users. This helps prevent automatically detect changes that were RECOVERY PRO TIPS extraneous access points both internally made between backups. It should and externally, reducing the data’s also run on a set schedule that can vulnerability. be proactively monitored for unusual activity, such as when a backup fails. Data backup and recovery is key to running a successful and secure business. One of our partners, OwnBackup, PROMOTE ACCESSIBILITY. which provides a comprehensive backup and recovery 5 It’s a good idea to store data backups Data accessibility also supports GDPR solution, recommends five best practices on how to outside of Salesforce, so that if and CCPA regulations, which legally Salesforce becomes temporarily require you to have full transparency prepare for and respond to data loss. Take these steps and unavailable, you can still access your into where a data subject’s data lives information. This also allows data within backups, as well as have the you’ll be more likely to notice a data loss or corruption movement to occur securely and ability to erase that data. conveniently and enables you to access and be more prepared to recover. your data whenever and wherever you need. YOU CAN FIND OWNBACKUP FOR SALESFORCE ON APPEXCHANGE.