CUSTOMER RECOMMENDATIONS Talkdesk Yes. Create a single 5.0 source of truth. “ Talkdesk lets us manage our contact database more effectively while giving our reps quick access Give agents a 360-degree view so they know who to information they need to support our customers.” customers are when they call. SIMON BAIRD Find out more > Five9 NewVoiceMedia 4.3 5.0 “ Five9 took us almost off our work cell phones. “ NewVoiceMedia is an easy-to-use system that Now we call customers directly from their Salesforce — finally! — helps us track calls efficiently and leads and track their info from the same page.” effectively within Salesforce.” ANDREW FINCH CHLOE KOSMIDER Find out more > Find out more > inContact “ Make sure calls are 4.9 automatically attached to cases in Salesforce.” “ inContact helped drop our average handle time by a lot. It’s easy to train new hires because it’s so intuitive. And our reps are happy with the Salesforce integration.” ROBB PLEASANT Find out more > APPY TIP