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CUSTOMER RECOMMENDATIONS Swiftype Provide information 5.0 at their fingertips. “ Swiftype enables me to look at an account in Salesforce and see all my notes about where Help agents easily find information to make customers were before I reach out to them.” CHRIS CRANE solving cases more efficient. Find out more > Distribution Engine Q-assign 5.0 4.6 “ Distribution Engine offers automated case assignment. “ Q-assign helps us maintain changes to our round The teams get along better knowing there’s fairness and robin distributions and provides the flexibility even reasoning behind their case assignments.” with the most complex distributions.” COLLIN MARTIN BART KORZILIUS Find out more > Find out more > “UseSalesforcetogive agentsasinglesourceof truth around customers.” APPY TIP

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