INTRO Pandemic Superpowers From cutting our own hair to digitally transforming our businesses, we all picked up some new skills in 2020. Some days we needed to find ways to pass the time; other days we strove to make the most of it. We learned the difference between smart, crisis preparedness and panicked hoarding. We focused on the important stuff — our families, our communities, our livelihoods, ourselves. Every disaster comes with something positive. Whether your jam has been developing a better data This pandemic is going to provide a lot of management process, or canning actual jam, creating technological opportunities for organizations AppExchange app stacks or gram-worthy appetizers, around the world. I like to look at this entire we’ve got some inspiration to share from real situation as a technological opportunity. customers like you. After all, we’re all in this together … even if we’re apart. We can all do things differently in the future with technology. Edima Elinewinga CTO, ZERO TO THREE 2