OUR COMMUNITY THE EXCHANGE ROCKS WINTER 2021 Robotic Processing Bots Automation (RPA) Make it easy for your customers to quickly find Enhance productivity by automating repetitive, answers by automating common questions and manual tasks such as entering text and updating conversations. Extend Einstein Automate with fields. Speed up customer self-service and customer service bots in this bots collection. enhance agent productivity with this RPA Einstein Contact Us Bot collection. Turns static web forms into conversations with UiPath embedded chat widgets. Seemlessly add world-class UiPath RPA Get the bot > Work in capabilities to your Salesforce experiences. Rider Bot Get it on AppExchange > Interact with field service appointments over SMS Automation Anywhere and a variety of other messaging channels. Launch bots from anywhere in Salesforce, pass Get the bot > the Fast Lane data, and get a response. Chronos Bot Get it on AppExchange > Schedule, view, or adjust Lightning scheduler Blue Prism RPA appointments using chat or SMS. Easily build and deploy an intelligent digital Get the bot > workforce equipped with advanced RPA and AI technology for enhanced, personalized customer Flow Templates experiences. Get it on AppExchange > The Flow Templates collection and Einstein Automate give you the edge you need to Flow Actions assemble industry-specific flows on the fly to build seamless, guided, and connected Build seamless, connected experiences that experiences. align with your specific business needs. With Adding Multiple Related Records flow actions and Einstein Automate, you’ll Install prebuilt business processes as flow create stand-alone building blocks to build templates that you can clone and customize to flows. Discover all of the flow actions here on meet your needs, without starting from scratch. AppExchange. Get the flow template > Flow Video Player & File Viewer Questionnaire Form Embed videos and files in your Lightning Flows. Capture, organize, and automatically link Control the video size, starting position, and auto- responses to appropriate users or external play directly inside of your Flow screen. systems. Get the flow action > Get the flow template > Service Agent Script for Lightning Flow Taveza Help your service agents manage customer cases Use these free flow templates and make your flows better with this lightweight to clone records with children, AppExchange solutions for Einstein Automate call script component. and generate records with Get the flow action > originating values from help you automate faster. Customizable Flow Header & Footer with multiple objects. When it comes to innovating and automating, Einstein Automate is smart. Take a Progress Indicator Get the flow template > look at these prebuilt AppExchange solutions that can help you speed up customer Instantly convey key flow information to both the end user and internal agents, all while massively self-service, enhance productivity, and automate workflows even faster with Einstein improving usability. Learn more about Einstein Automate solutions in Automate. Get all of the solutions that work with Einstein Automate here. Get the flow action > this collection page on AppExchange. 9