LOOKING FORWARD THE EXCHANGE SUMMER 2021 Compliance Strong foundations are essential before you start to drive digital innovation. Having solid compliance in place builds confidence and trust and demonstrates that quality and improvement are key business values. AppExchange apps cover everything from employee and customer compliance to regulatory compliance and operating standards, helping to ensure you have the basics right. Customer Experience The key consideration when improving systems and processes is how you can deliver better services for the end user. To help you build stronger customer relationships, AppExchange solutions help improve communications across all channels, facilitating seamless user experiences and equipping teams with data tools to uncover powerful marketing insights. Employee Engagement Of course, great experiences don’t just matter for customers. Focusing on employee experience and engagement is an essential investment, and technology plays a huge part in company culture, recruitment practices, staff onboarding, and employee wellness. There are lots of innovative solutions 5 Ways AppExchange available to help you deliver more for your employees and business, and fuel significant change. Process Improvements Helps CIOs Drive Often a lack of integration between departmental systems leads to business inefficiencies, with disjointed, manual processes draining resources. Transformation By implementing apps that can automate and digitize processes, CIOs can leverage this technology to achieve better quality and insights, enable seamless Simplifying systems in order to boost efficiency, save ERP integration, and drive toward a paperless office. money, and keep things running without any glitches is Plus, the value of AppExchange is that each of these solutions runs through the same platform, giving you a major priority for CIOs. AppExchange apps can reduce a rich, single view of activity. time spent dealing with routine system maintenance, Digital Innovation and enable innovative ways to monetize and become On top of these foundational initiatives, CIOs are constantly looking to the future and thinking of a competitive differentiator. game-changing projects that push the status quo. Digital transformation is a constant demand on Here are just a few ways AppExchange can help with digital businesses, and to achieve it, CIOs require apps that can significantly drive innovation, supporting transformation. change management and agility across the whole Whatever area of business you need to enhance, organization. AppExchange has a whole host of ways you can accelerate your goals and drive transformation. For more information, download the e-book “The CIOs Guide to Transformation 31 with AppExchange.”