Connecting tech TABLE OF with faith. contents Editor-in-Chief 6 APPYGAIL THE BOBCAT Editorial Directors ANDREW GOTHELF HOLLY RUSHTON Creative Director 10 RON LIM Senior Editor ROBIN WORONA Community Editor for you to find an expert to help transform your business. Search by AMANDA NELSON industry, location, ratings, and certifications. Consultants not only help you find the perfect solutions, but can help you implement them. 8 Program Managers CLAYELLE WOLF STEPHANIE SEGER Managing Editor 15 JESSICA CHARLTON Contributing Editors and Writers CHRISTINE LEE CONNIE DEA Copy Editor 14 DANIEL ACUFF The Exchange is a quarterly digital magazine produced by Salesforce. 16 20 Questions? Comments? Letters to the editor? Tweet them @AppExchange. © 2019 Salesforce AppExchange ON THE COVER: Are you ready for Though the season turns brisk, the future of service? that doesn't stop Appy from taking a stroll with Blaze. 2 THE EXCHANGE FALL 2019