EDITOR’S letter Stories of Transformation and a Thank You Technology is redefining standards, This bobcat app-solutely loves being your transforming the way people engage guide to this ecosystem every day, and — whether with brands, a piece of we are unbelievably honored and thrilled technology, or each other. The old rules that our customers, partners, and entire simply don’t apply anymore, and new Salesforce community helped us reach rules are being written and rewritten this accomplishment. Thank you all. at a breakneck pace. This issue of The In only a couple of short months, it will Exchange is all about transformation be the end of the year — and the end – how technologies like artificial of a decade — so don’t pro-cat-stinate intelligence and an increasingly mobile on reaching your goals for 2019. Take APPYGAIL THE BOBCAT society are shaping a new future of that extra trail, suggest that idea to your EDITOR-IN-CHIEF service, where customer experience is @APPEXCHANGE manager, step onto a different path. less about transactions and more about Transformation happens in the big interactions. moments and the small. We also highlight the stories of two (H)appy reading. Trailblazers, Ariel Ridley and Chris Harris, who each walked an unexpected path to launching an app on AppExchange, their lives transformed by learning and community. Also, AppExchange hit a pawsome 7 million installs over the summer. LEARN MORE ABOUT OUR SPONSORED SOLUTION IN THIS ISSUE. CATEGORY Admin and Developer Tools ACTION Automate deployments of complex relational data between Salesforce orgs. BENEFIT Simplify processes, save time, and drive more ROI. 4 THE EXCHANGE FALL 2019