Solve It Stories - KonaSearch

SOLVE IT STORIES TALES OF CUSTOMER SUCCESS FROM OUR PARTNERS How KonaSearch helped Digitalent accelerate its data searching speed by 200%. THE CHALLENGE Digitalent of Switzerland serves technology companies with a managed recruiting service offering everything from creating a company’s career site to digital recruiting campaigns. As demand for IT workers outstripped supply, Digitalent actively sourced and cultivated relationships with potential candidates and research analysts maintained a database of all candidates in Salesforce. Since information was spread across multiple objects, finding it was consuming an increasing amount of time. Digitalent needed a way to filter outputs so that users could look for results, including one object, such as a contact (job candidate), and restrict the results based on fields in other objects, such as the project (job vacancy). Multi-object search sold us. THE OPPORTUNITY [We’re] extremely satisfied In the talent and recruiting industries, as organizations continue with KonaSearch, both to use Salesforce to replace legacy Applicant Tracking Systems building the custom pages (ATS), research analysts need to be able to quickly match and communicating. applicants to open jobs. We’re able to filter and facet on anything. HOW DO THEY ... Ivana Vasilic RESEARCH ANALYST · Consolidate data scattered across systems? · Apply filters to the data in different ways based on a variety of criteria? · Run advanced multi-object searches? In the case of Digitalent, it needed a solution that could help it curate data to quickly source qualified candidates for open roles. It was able to do this with the support of KonaSearch.

SOLVE IT STORIES TALES OF CUSTOMER SUCCESS FROM OUR PARTNERS THE SUCCESSFUL OUTCOME Sample multi-object search diagram KonaSearch built a search page (Title: Talent Search) for Digitalent, giving the Contact Project Search candidate (job candidate) (job vacancy) considered for past projects company advanced filters and facets with similar specs representing over 20 different fields. It also allows complex multi-object Education Job Experience search capabilities, such as shown in the diagram at the right. Filter companies Coursework Company in candidate’s past employment Now Digitalent’s Salesforce org runs Any product is only as everything from ATS to company Job Position good as its support and functions such as time tracking, KonaSearch is great. projects, and allocations. This translates to customizations in Salesforce Anna Matoga with only three Standard Objects used - accounts, contacts, and activities. TECHNICAL CONSULTANT THIS HAS RESULTED IN ... · 50% increase in Salesforce usage · 170% productivity increase · 200% faster searching · 10 hours per month in time savings CONSIDERATIONS FOR CUSTOMERS NEEDING TO IMPROVE ITS RECRUITING PROCESSES: · Multi-object search can be built (if you have significant development resources). · Reports can be customized initially but are not a long-term solution and may aggravate your users. · Understand what users need rather than what they think they need. Learn more about KonaSearch’s solution on AppExchange.