SOLSOLVE IT STVE IT STORIESORIES TALES OF CUSTOMER SUCCESS FROM OUR PARTNERS THE SUCCESSFUL OUTCOME FormAssembly provided a clean and user-friendly experience for Kasasa’s customers by providing a smooth platform experience, while also giving Kasasa absolute user control over the information that customers saw. FormAssembly provides a single source of truth, housing data that stays up to date through the Salesforce Prefill Connector. This gives Kasasa customers a central way to pull and display collected data in a more impactful and tidy way. THIS HAS RESULTED IN ... · A reduction of time spent launching product portfolios. What was once two to three hours of individual product input, now only takes minutes. · 60–80 hours a month average time savings for the customer success team by switching to forms. · Time savings of over 20% for the marketing team when launching new customer marketing programs. CONSIDERATIONS FOR FINANCIAL SERVICES ORGANIZATIONS LOOKING TO COLLECT DATA AT SCALE TO HELP THEIR CUSTOMERS Organizations that collect the most sensitive types of data, such as financial and healthcare information, need to be heavily focused on security and compliance. Even if an organization isn’t in healthcare or financial services, it’s important to choose a data collection platform that adheres to strict compliance regulations such as PCI DSS Level 1, GLBA, HIPAA, FERPA, and more to build trust with customers and offer peace of mind. Learn More Learn more about FormAssembly for Salesforce on AppExchange.
