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Healthcare & Life Sciences ISVs Healthcare Life Sciences is a diverse industry and Certinia IQVIA’s vision is to power smarter healthcare for With ServiceMax, service leaders, dispatchers, supports many different types of businesses deliver everyone everywhere by being a leading global provider technicians, and sales can work together effectively profitable growth: Clinical research organisations (CROs) of advanced analytics, technology solutions and clinical to deliver better customer outcomes with the aid of needing to increase the efficiency of managing unit trials; research services to the life sciences industry. In 2023 the latest mobile tools, access to up-to date service, HLS software companies requiring a platform to underpin IQVIA won the prestigious “Best AI-based solution for entitlement, and asset information, best-in-class service their business; Consultancy organisations providing Healthcare” and has also been honored with Fortune’s process flows, and deep insight into service profitability. services to healthcare providers and Medical equipment “Most Admired companies” in the HLS space. Through Digital records help you maintain service history and companies requiring optimal delivery of installation and its partnership with Salesforce, IQVIA has over 10 compliance data for every piece of equipment. configuration services. HLS applications on the Salesforce platform spanning Learn More > Learn More > Commercial, Safety, Regulatory and Clinical space. Learn More > Pitcher AG is the SaaS Platform of Choice for end-to- Propel is the only system for HLS companies to engage the Revolutionise your laboratory with Lockbox LIMS, the end Sales Enablement, serving Fortune 500 companies whole office in improving quality throughout the product leading sample testing and workflow management app to upper mid-market companies in Healthcare & Life lifecycle by addressing part, product, process, and supplier built natively on the Salesforce platform. Lockbox LIMS Sciences, Consumer Goods, and Manufacturing. Founded quality. Propel’s PVM platform expands the definition of provides R&D and QC labs with a comprehensive suite of in 2011, the Zürich-headquartered company brings product success beyond PLM, QMS and PIM to optimise lab management software, optimising operations from seamless integration with Salesforce Sales Cloud/CRM/ revenue growth along with efficiency and cost reduction. sample accession to test result report delivery. Join the Sales Engagement (E.g, J&J, P&G, Abbott, Roche). Learn More > global community of thousands of Lockbox LIMS users Learn More > who are leveraging the power of Salesforce to focus on innovation and discovery in their labs. Learn More > EEMMEEA IA ISSV IV Inndduussttrry By Booookklleet — Ht — Heeaalltthhccaarre & Le & Liiffe Se Scciieenncecess 5

Salesforce ISV Industry Booklet - HLS - Page 5 Salesforce ISV Industry Booklet - HLS Page 4 Page 6

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