Infographic | 1 page | These are requests to reverse a cancellation order that has been submitted through the COA
Reverse Cancellations What Are This one is pretty simple. These are requests to reverse a They? cancellation order that has been submitted through the COA. Case Submission Guidelines Partners will need to log a Include the Service Order number, How Are case through Salesforce Help They requesting a reversal of a Customer Name, and Org ID in your case Submitted? cancellation order they have Inquiry Type: Partner Program Support already submitted. Product: ISV Billing & Order Support Topic: Partner Order Errors & Revisions When Partners have up to 90 days from the creation of the Should They Be cancellation order to submit a reverse cancellation case. Submitted? *If the customer has been terminated for greater than 90 days, you will need to submit a new Initial order through the COA.