Integration Apps

as recommended by our customers

Welcome to our guide for integration apps. Get a head start on your search for the right integration app. Em- ploy AppExchange apps to solve the challenges you face in man- aging data within your organization. This guide incorporates app recommendations — from our customers — that solve common pain points in importing or exporting data between applications or across platforms. Here’s how to use the guide: First, explore best practices on how to find an app that fits your business challenge. Next, explore a particular pain point. Then read customer recommendations of integration apps that worked the best for them. Along the way, check out Appy’s integration app tips. With over 5,000 solutions in inventory, we hope this guide helps you zero in on the ones that are right for your business. Happy exploring. “ Want all the details about an app? Just click Find out more .” THE INTRO Appy is your guide to the partner ecosystem.

How to find the right integration app for your business. MAKE YOUR DECISION • Involve your stakeholders in the process. • Check price, security, and compatibility with your Salesforce edition and other apps. • Install and configure based on your needs. • Ask your peers in your industry. • Browse integration apps on AppExchange. • Test drive the app or install into a sandbox. DISCOVER AND EVALUATE • What business challenge do you want to solve? • What’s your budget? • What’s your time frame? • What business processes will be impacted? GUIDE YOUR SEARCH 1 2 3 THE STEPS

How can I integrate between separate, disconnected systems? INTEGRATION PAIN POINT #1

Simple: integration apps. They easily connect and integrate data between cloud-based or on-premise applications. “ Dell Boomi AtomSphere puts integration management and development under Salesforce Admins and Technical Business Analysts, requiring no code or dedicated developers.” LI YAU Dell Boomi AtomSphere Find out more > “ Salesforce IFTTT works really well. We’ve run it for a month now to visually show when cases close. It hasn’t missed a beat and is super quick.” ALASTAIR DUTTON Salesforce IFTTT Find out more > “ Workato’s entire process — from customer registration to actual transactions to the money being in our bank account the next morning — changed everything.” CHRISTIAN CLAVELLE Workato Find out more > 4.5 3.1 5.0 Editor's note: Reviews were edited for clarity and length.

EXPLORE OUR NEWEST SOLUTION “ Automate is simple to use and easy to set up. Simply put, it just works without a hassle.” ASHOK G. Automate Find out more > “ Jitterbit Harmony’s real-time APIs let me create a real-time integration system which impressed everyone in our company who’s seen it in operation.” MARK DOGGETT Jitterbit Harmony Find out more > “ Zapier is great for integrations. It connects our proprietary CRM to Salesforce, Quickbooks, Slack, and more. Our processes and workflows would be doomed without it.” LISA KEOGH Zapier Find out more > 5.0 4.5 Mulesoft Anypoint Platform You’ll get a complete solution for API-led connectivity, with a seamless application network of apps, data, and devices, both on-premises and in the cloud.

“ Celigo integrator.io was very easy to integrate Salesforce with NetSuite on my own. The integration has run smoothly with no maintenance needed.” MUJTABA AHMAD Celigo integrator.io Find out more > 5.0 “SnapLogic is an awesome tool. I love the flexibility that it offers. This is a great tool — everyone should try it out.” MIKE BOROZDIN SnapLogic Find out more > 5.0 “ Think about what you might need to integrate in one year, five years, or 10 years.” APPY TIP “ IBM App Connect in IBM Cloud sets up very quickly with a few drag and drop integration scenarios between Salesforce and my Database.” MICHAEL LARA IBM App Connect Find out more > 5.0

INTEGRATION PAIN POINT #2 How can I export or import large amounts of data between Salesforce and other systems?

Try data loaders from AppExchange. They automate the process of importing, uploading, updating, and deleting objects from outside data sources into or out of Salesforce. “ dataloader.io is used with most of my clients — from importing to updating and mass deleting custom and standard objects.” SHABINA UPPAL dataloader.io Find out more > “ Jitterbit Data Loader’s easy-to-use interface helps us quickly and seamlessly manage/upload large datasets to our spatial database.” BEN BRANTLY Jitterbit Data Loader Find out more > “ Informatica was installed and running in minutes. Simple to use with the step-by-step wizard. Loaded 27K records from a flat file in 2-3 minutes.” GORDON DERK Informatica Find out more > 4.6 4.7 4.4

Editor's note: Reviews were edited for clarity and length. “ Skyvia Data Loader allow us to load up to 3-4 objects in one upload. It populates the fields of different objects at the same time.” JO PRICE Skyvia Data Loader Find out more > “ Trueloader is intuitive, easy to use, and saved us a lot of time. Integration (local database <> Salesforce) was smooth. We went live within a few days.” MICHAEL WUST Trueloader Find out more > Find out more > “ Dell Boomi Integration is a great tool to quickly implement data manipulation tasks. Easy to use, great community help, simple to write, manage and monitor integrations with a wide variety of out of box connectors.” VINAR AMRUTIA 4.4 4.9 Dell Boomi Integration 4.5 “ Import2 with its experience and preset definitions for migrating to Salesforce from a range of CRM and contact manager apps does it faster and cheaper.” SCOTT ADAMS Import2 Find out more > 4.9

“ Progress DataDirect is a simple, reliable way to integrate summarized data from external information systems into Salesforce. The best software investment in a long time.” CHRIS FRENCH Progress DataDirect Find out more > “ Simba ODBC Driver works as advertised. Really easy implementation, and super support.” NICK VAN BEEST Simba ODBC Driver Find out more > “ There are analytics implications in moving data. House your analytics under one roof with AppExchange dataloaders.” 5.0 5.0 “ CData Software Drivers enable us to access Salesforce and other cloud apps, to interact with their data, from various on-premise apps and systems.” DOUG NEWTON CData Software Drivers Find out more > 5.0 APPY TIP PROGRESS DATADIRECT

INTEGRATION PAIN POINT #3 Does AppExchange have integration options for individual point solutions?

Absolutely. Many of our integration solutions allow you to connect Salesforce to individual point solutions easily. “ zAgileConnect for Jira is a home run. Our development teams get transparency into client cases in Salesforce right from JIRA without logging in.” TOM JOLIE zAgileConnect for Jira Find out more > “ eShopSync automatically transfers WooCommerce orders to Salesforce where the team can easily access them for their day-to-day operations.” YANICK ABRAHAM eShopSync for WooCommerce Find out more > 5.0 4.9 “ webMethods Salesforce connects to SAP without adding ABAP code. The adapter connected to SAP with configur ation changes through SAP logical systems, not custom code.” SCOTT BILLINGTON webMethods Salesforce Adapter Find out more > 5.0

The fastest way to sync QuickBooks Online and Salesforce, supports all aspects of QuickBooks Online, and works with Opportunities, Quotes, or Custom Objects. QB Connect Pro Find out more > Experience bi-directional integration functionality between Salesforce and ServiceNow, integrating Salesforce sObjects like Cases, Accounts, Contact, and Contract. ServiceNow QuickConnect Find out more > “ Want a large-scale integration of many data sources? Or a lightweight one connecting a single point to Salesforce? Determine this early on.” APPY TIP

“ Liked reading about these customer-recommended integration apps? Want more?” See the entire collection at bit.ly/appexintegration