Industry Insider - Asperato [Real Estate]

Here’s how Asperato helps real estate REAL ESTATE organization like yours. Industry Insider Speedy Protected Payments Embed payment processes and payment data quickly into Salesforce and Experience Cloud. Better Customer Experiences Enhance customer experiences with seamless self-service payment functionality and payer choice. Increased ROI See how our partner Asperato tackles challenges See a cost savings of up to 56% with more e昀케cient in the real estate industry. From big-picture payment processes for property sales, rent, service problems, to the speci昀椀c needs of a CFO and CTO, charges, maintenance, and more. Asperato has it covered. Asperato enables you to unlock the power of 25+ payment service providers and embed payments into Salesforce Customer 360. Keep reading to learn how Asperato could help a CFO and CTO of a real estate business streamline processes in their own areas and transform customer experiences.

The Solution Asperato helps real estate companies reduce the cost of collecting and making payments, automate manual processes, and increase revenue recognition accuracy — without requiring any written code. On-time payments. The Challenge: Real estate businesses often face late and failed payments for rent, service Streamlined payment charges, and maintenance. This affects processes. cashflow and creates costly, time-consuming arrears processes. Digital wallets have an The Challenge: Real estate companies want average failure rate of 11.5%. Credit cards have an average failure rate of 7.9%. to offer their customers convenient processes to make payments for things like rent, service The Solution: Asperato customers can achieve charges, and maintenance but struggle to do so an average failure rate of just 2.9% globally due to perceived cost or knowledge barriers. with the help of GoCardless. Renters gain The Solution: Paired with Salesforce, Asperato greater transparency about their payments. offers an incredible customer experience by allowing real estate companies to offer a multitude of modern flexible payment methods, via a number of channels. Connected data. The Challenge: Real estate businesses often Automated direct debit. have multiple locations and bank accounts that they need to collect into and settle from. This can be The Challenge: Many real estate companies complex when dealing with multiple legal entities are using problematic and time-consuming and integrations to automate and improve direct debit processes or legacy payment payment processes. providers that suck up a lot of the finance team’s The Solution: Asperato connects multiple processors time and can be hard to deliver without errors and bank accounts to one salesforce org without and delays. complexity. This means no matter how big the The Solution: Asperato offers 100% digital property portfolio, you always have visibility of payment journeys with real-time data that frees payments data. up finance team resources and allows real-time automation based on payment data inside Salesforce.

The Scenario Asperato solves Tony and Freddie’s challenges by In this example, let’s imagine how a CFO helping them to: and CTO could use Asperato to simplify Easily integrate. payment processes and give customers Tony’s team was able to install Asperato quickly and more control. easily without any code and instantly support all the major Salesforce clouds. Automate all payment tasks. Freddie’s team can now automatically collect payments on due dates, retry payments, and match payments to customers and bills. Tony Technical and Ensure on-time payments. Freddie Finance Collecting payments via direct debit allows Freddie’s team to stop repeat nonpayers and late payers by giving CTO and CFO them the option to sign up for direct debit and pay monthly or settle in full. All without traditional 昀椀le-based processes. Tony and Freddie both Simplify customer experiences. want to streamline payment Tony and Freddie both love that they can now o昀昀er processes, make the most self-serve payment portals, over the phone payments of their company’s Salesforce Their Goals: Their Challenges: and automated collections. investment, and give customers • Integrate payment processes and • Renters may have concerns about better experiences. APIs without complexity, high cost, the safety of their personal and risk, or ongoing maintenance 昀椀nancial information with online • Reduce technical glitches and systems system downtimes • Multiple systems have poor • Eliminate manual processes integration and functionally limited payment providers • Give customers a feeling of control • Collecting payments and manual about their payment options processes are time-consuming and prone to errors Learn more about Asperato • E昀昀ort and cost of switching providers is perceived as too high