How to Create New Designated Contacts

How to create new Designated Contacts

Log a Support Case for updating your Designated Contacts Once logged into the Partner Community, you'll want to go to the 'Support' tab and click 'New Case' as you would when you log any support case in the PC.

Log a Support Case for updating your Designated Contacts For the topic, hover over 'Benefits & Tools' under 'Account Maintenance & Partner Programs' as seen in the screenshot below. Click 'Create a Case'

Log a Support Case for updating your Designated Contacts For the case details, enter the below information and hit 'Submit Case' Subject: DC for Partner Subtopic: Update a Designated Contact (Partner Success Plans) NOTE - Once you select the subtopic from the picklist, the description should auto-populate with the information needed to update/create a DC ● What to include in the case description? ○ Name ○ Email ○ Phone Number ○ Role in company ○ GEO (AMER, APAC, EMEA)