Healthcare & Life Sciences

APP GUIDE 8 AS RECOMMENDED BY OUR CUSTOMERS – PLUS UP AND COMING APPS

THE INTRO As a Healthcare & Life Sciences customer, use this guide Welcome to to quickly ifnd AppExchange apps that can help you solve business challenges found in your industry. our guide for Here’s how to use the guide: First, explore best practices on how to ifnd an app that ifts your business challenge. Next, look for a particular pain point typically found in the Healthcare Healthcare & Life & Life Sciences industry. Then read the app descriptions and recommendations. Along the way, check out Appy’s app tips. Sciences apps. With over 5,000 solutions in inventory, we hope this guide helps you zero in on the ones that are right for your business. Happy exploring.

THE STEPS GUIDE YOUR SEARCH 1• What business challenge do you want to solve? How to ifnd • What is your time frame? • What is your budget? the right • What business processes will be impacted? Healthcare & DISCOVER AND EVALUATE 2• Read customer reviews. Life Sciences • Browse Healthcare & Life Sciences apps on AppExchange. app for your • Test drive the app or install into a sandbox. business. MAKE YOUR DECISION 3• Involve your stakeholders in the process. • Check price, security, and compatibility with your Salesforce edition and other apps. • Install and conifgure based on your needs.

HEALTHCARE & LIFE SCIENCES PAIN POINT #1 How do I increase awareness and drive smarter patient and member acquisition?

Fonteva Membership Get personal. 4.8 “ Fonteva is a great way to build relationships with partners, get in touch with them in real time, and Connect to your patients and members close the gap between them and organizations.” throughout personalized care journeys. YVONNE PEARSON Find out more > Vlocity Health DocuSign for Salesforce 5.0 4.6 “ Vlocity's speed and ease of development let us “ DocuSign is the only way to collect signatures. Gone are bring to market new applications and products the days of waiting by the fax machine to close deals.” quicker and adapt to the market faster.” TIMOTHY MCCARTHY NATHAN GARZA Find out more > Find out more > “ AI delivers information where and when you need it — a better experience for everyone.” Editor’s note: Reviews were edited for clarity and length. APPY TIP

Conga Contracts Aktana Decision Support 5.0 for Sales Cloud “ Conga Contracts adds visibility and control to our Aktana delivers data-driven insights to sales contract process, replacing frustrating email threads and marketing reps in their CRM, allowing and preventing the use of outdated documents.” coordination around the customer experience PAMELA MCMILLAN and alignment on strategy. Find out more > Find out more > Icertis Contract Management Axtria SalesIQ 5.0 “ I certis streamlines the contract process with Axtria SalesIQ offers high-impact sales planning and sophisticated approval routing and tracking, operations, enabling insight-driven territory alignment, eiffcient version control, and robust search.” call planning, and incentive compensation. MARY DUBOIS Find out more > Find out more > Veeva CRM Evariant Patients for Life Platform Veeva is used by pharma, biotech, and animal and Evariant delivers actionable intelligence, enabling consumer health companies, with PDMA sample healthcare providers to drive service, extend patient management, closed-loop account planning, value, and boost provider network utilization and planning. and formulary management. Find out more > Find out more >

HEALTHCARE & LIFE SCIENCES PAIN POINT #2 How do I better engage patients and members in the contact center?

Skedulo Think content. 4.8 “ As a Pharmaceutical company, we use Skedulo as a pa- tient training scheduling tool for more than 100 Clinical Engage them at the right time with relevant Nurse Educators. It helped us streamline patient training content and you'll motivate healthy behavior. scheduling and communication.” SURYA CHAHAR Find out more > b+s Connects for Cisco Contact Center Appointiv 4.8 5.0 “ b+s Connects integrates an existing Cisco Contact “ Appointiv enabled me to integrate with Salesforce Center with Salesforce. It's easy to conifgure, and reach out to clients so they can book online. with opportunities for custom integrations.” I calculated 30% usage — it ended up 60%.” CHRIS DEL GRANDE MICHELLE SANDOZ Find out more > Find out more > “ Give patients the tools to better manage their appointments and care — it's a better experience.” APPY TIP

DASH Patient Scheduling Kyruus ProviderMatch for Salesforce DASH is designed to optimize worklfow, Kyruus ProviderMatch helps match patients with providers minimize patient call times, boost eiffciency, across all points of access, enhancing patient experiences, and intelligently ifll providers’ schedules. demand conversions, and eiffciencies. You'll schedule more patients, faster. Find out more > Find out more > TrackWise Digital Health Hero Omnichannel Quality Management System Health Engagement TrackWise helps you manage internal, Health Hero provides smart phone calls and external, and regulatory audits as well texting to patients based on disease state, as the entire complaint lifecycle — from and integrates employee engagement with complaint to investigation. fun, rewarding activities. Find out more > Find out more >

HEALTHCARE & LIFE SCIENCES PAIN POINT #3 How can I elevate and scale my population health efforts?

Focus, focus, focus. FormFast Zero in on care coordination and smarter care FormFast provides Health Cloud and other healthcare orgs with management programs. real-time form data, document management, and e-signatures for more effective care and patient engagement. Find out more > Geneia’s Theon Platform higi Population Screening Theon helps solve healthcare problems for payers, higi transforms how communities take care of themselves providers, and employers, identiifying care gaps and by offering digital solutions that let healthcare stakeholders revenue opportunities for payers and providers. connect outside traditional care settings. Find out more > Find out more > Optum Care Coordination Cadalys Care Optum Care enables healthcare orgs to prioritize Cadalys Care boosts communication among payers interventions and resources for at-risk patients, improving and providers, reducing costs, eiffciently using resources, clinical and ifnancial outcomes. and improving patient outcomes. Find out more > Find out more >

HEALTHCARE & LIFE SCIENCES PAIN POINT #4 How do I connect and improve eiffciencies across technologies, teams, and channels?

OwnBackup It's all about connecting. 5.0 “ OwnBackup backs up our data every night; we use it to anonymize data, troubleshoot production issues, Drive interoperability by connecting data and create seed data in developer sandboxes.” throughout your organization. ANNA JAEGER Find out more > FinancialForce PSA Spanning Backup 4.6 4.9 “ FinancialForce PSA transforms reporting. What used “ Spanning lets us dive into a custom metadata to take 2-3 days to produce now can be run in cleanup project without fear. And I love its in-app seconds, and I'm better able to maintain a budget.” navigation of data and metadata types.” PHIL DAVITT MARYA CARR Find out more > Find out more >

Odaseva FairWarning 5.0 5.0 “ Odaseva makes sure our Salesforce is backed up “ FairWarning goes above and beyond standard and safe and that we can restore it in case of a data security requirements. We feel great about its loss. It's great support for our business.” monitoring of our data.” MAROANE ABDALLAOUI KIM RIGSBEE Find out more > Find out more > Bridge Connector 5.0 “ Bridge Connector delivered the EHR (Kipu) integra- tion solution we needed, with a quicker and more affordable process than other vendors.” PAUL BERNGARD “ AppExchange solutions can automate complex tasks — Find out more > letting you focus on offering better outcomes.” APPY TIP

“Lik e reading about these customer-recommended Healthcare & Life Sciences solutions? Want more?” See the entire collection at bit.ly/appsforhealthcare